Grocery Store Operations Manager

1 week ago


Troy, New York, United States Compassion Coalition Inc Full time
Job Description

Compassion Coalition Inc is seeking a highly skilled and experienced Grocery Store Manager to oversee the daily operations of our supermarket store. The ideal candidate will have a strong background in retail management, excellent leadership skills, and the ability to motivate and coach diverse employee groups.

Key Responsibilities:
  • Oversee and manage the overall store operations, ensuring maximum sales and profitability through effective customer service, merchandising, inventory management, expense control, and personnel management.
  • Develop and implement action plans to improve store performance, including creating schedules, monitoring sales growth, and regulating shrinkage and expenses.
  • Ensure compliance with all store policies and procedures, and support store loss prevention efforts through meetings, audits, and corrective action plans.
  • Recruit, interview, and select staff, and make hiring recommendations; plan, schedule, and assign work; check and approve work; recommend salary adjustments; and make effective recommendations regarding promotions and terminations.
  • Participate in ongoing training activities to increase personal skill level and improve overall store operations and customer service.
Requirements:
  • High school diploma or GED required
  • At least 5 years retail experience in a supermarket industry preferred
  • Basic personal computer skills, including the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry
  • Equivalent combination of experience and education
Preferred Qualifications:
  • Excellent customer service skills
  • Strong leadership skills
  • Merchant mentality
  • Self-starter
  • Excellent supervisory skills and the ability to motivate, coach, and lead diverse employee groups
  • In-depth knowledge of all aspects of store management and operations
  • Ability to analyze and solve problems
  • Ability to handle and resolve customer complaints and concerns
  • Ability to work evening and/or weekend hours
  • Ability to establish priorities, work independently, and meet store goals and objectives
  • Ability to check, count, and verify numbers
  • Possess good organizational skills and detail orientation
  • High degree of personal integrity
  • Customer service experience
  • Comprehensive working knowledge of all aspects of store management and operations
  • Ability to handle and resolve recurring problems
  • Ability to work evening and/or weekend hours
  • Ability to establish priorities, work independently, and meet store goals and objectives


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