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Customer Service Representative Fire Protection Specialist

2 months ago

Kingman, United States Titan Ventures Full time
About the Role

We are seeking a highly skilled Customer Service Technician Fire Protection to join our team at Titan Ventures. As a key member of our team, you will be responsible for providing exceptional customer service and support for our fire extinguishing systems.

Key Responsibilities
  • Plan and execute daily tasks independently, utilizing state-of-the-art IT equipment and a fully equipped customer service vehicle.
  • Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with industry developments and best practices to provide expert advice and guidance to customers.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • High school diploma or equivalent required; degree in a related field preferred.