Computer Hardware Engineer

4 days ago


Plain City, Ohio, United States Akiva Technologies LLC Full time
Technical Support Specialist
We are seeking an experienced Technical Support Specialist to join our team at Akiva Technologies LLC in Arlington, Virginia. In this role, you will be responsible for providing technical support to our clients, including hardware and software troubleshooting, on-site support, and collaboration with technical teams. If you possess strong technical skills, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply.

Responsibilities
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices
• Provide on-site support for client installations, upgrades, and repairs
• Collaborate with technical teams to develop and implement solutions to complex technical problems
• Ensure backup and data restoration from workstations during upgrades or system diagnosis

Requirements
• DOD 8570 IAT Level II or III certification (e.g., Security+ CE)
• Minimum 3 years of experience in an enterprise environment
• Strong understanding of Microsoft Office software systems and MS Project
• Familiarity with Active Directory and network administration
• Excellent analytical, oral, and written communication skills
• Ability to work independently with minimal supervision and collaborate effectively with others

Benefits
Akiva Technologies LLC offers a competitive salary range of $70,000 - $100,000 per year, based on experience. Our benefits package includes comprehensive health insurance, a 401(k) plan with company match, paid time off, and professional development opportunities.

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