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Treatment Coordinator Specialist

2 months ago

Westwood, Massachusetts, United States ARCH Orthodontics Full time

About Us

ARCH Orthodontics is a leading provider of orthodontic services in New England, with a rich history of delivering exceptional care to our patients. With over 50 years of experience, we have established ourselves as a trusted partner in the community, dedicated to creating beautiful smiles for generations to come.

The Opportunity

We are seeking a highly skilled and compassionate Treatment Coordinator to join our team. As a key member of our patient care team, you will play a vital role in ensuring our patients receive the highest level of care and attention. Your primary responsibility will be to coordinate the treatment process, from initial examination to final treatment, ensuring that our patients receive the necessary financial resources and support to achieve their desired outcomes.

Key Responsibilities

  • Develop and implement treatment plans that meet the unique needs of each patient
  • Coordinate with patients, doctors, and other healthcare professionals to ensure seamless communication and care
  • Manage patient contracts, schedules, and financial resources
  • Compile and analyze statistical data to inform treatment decisions and improve patient outcomes
  • Provide exceptional customer service and support to patients and their families

Requirements

  • Proven experience in patient care coordination or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Bachelor's degree in a related field preferred
  • Previous sales experience a plus
  • Bilingual skills a plus (Spanish, Portuguese)