Field Service Technician

2 months ago

Madison, Wisconsin, United States NCR Voyix Full time
Job Summary

NCR Voyix is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing top-notch service to our customers, ensuring their retail technology systems are running smoothly and efficiently.

Key Responsibilities
  • Perform customer installation, maintenance, and service calls in a timely and effective manner.
  • Service electromechanical equipment such as self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
Preferred Qualifications
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.
About NCR Voyix

NCR Voyix is committed to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

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