Quality Assurance Associate Position

3 weeks ago


Simpsonville, South Carolina, United States Food Lion Full time

Category/Area of Expertise:
Retail Operations

Job Requisition:
Ensuring a safe and clean shopping environment for customers

Key Responsibilities:

  • Maintain store standards in accordance with the standard practice manual.
  • Minimize shrink through proper utilization of standard practice.

Primary Duties:

  • Provide excellent customer service, creating a positive shopping experience.
  • Courteous and helpful to other associates.
  • Perform nightly cleaning of the store, including sweeping and cleaning floors.
  • Conduct weekly cleaning of the Produce, Market, and Deli Departments.
  • Organize the store mop room.
  • Identify and implement efficient ways to complete tasks, reducing costs and improving labor productivity.
  • Follow QA daily check list and sanitation standards set by Food Lion.
  • Adhere to current Standard Practices regarding Hazardous Waste product cleanup.
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Identify and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state, and federal regulations.
  • Adhere to the Food Lion dress code and wear the uniform with name badge while on duty.
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses.
  • Perform all other duties as assigned.

Qualifications:

  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.



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