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Key Holder

2 months ago

Vernon Hills Illinois, United States Anthropologie Full time
Job Summary

We are seeking a highly skilled Key Holder to join our team at Anthropologie. As a Key Holder, you will play a critical role in creating a customer-centric environment and driving sales and store metrics.

Key Responsibilities
  • Customer Experience
    • Collaborate with the leadership team to cultivate an environment of genuine customer connection.
    • Take initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals.
    • Utilize technology to deliver a seamless, omni-channel shopping experience.
  • Leadership + Team Management
    • Actively participate in managing the store environment and customer experience.
    • Support the training of the associate team, including new hire onboarding.
    • Collaborate with key partners to effectively facilitate shipment and omni fulfillment processes.
  • Visual + Business Operations
    • Support daily operating processes such as opening and closing procedures, maintaining store standards, and restocking product.
    • Assist store leadership in maintaining standards and cleanliness.
  • Communication + Relationships
    • Contribute to an inclusive work environment by actively listening to others and seeking different perspectives.
    • Check in with leadership to maintain communication and teamwork on completing store objectives.
Requirements
  • Anthro brand fan
  • Leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store
  • Eagerness to learn and grow within the organization