Response Team Lead

3 weeks ago


Madison Heights, Michigan, United States McCray Global Protection Full time
About the Role

We are seeking an experienced Dispatcher to join our team at MCCRAY GLOBAL PROTECTION.

This is a full-time position offering competitive compensation and benefits package.

The successful candidate will be responsible for managing our team's response efforts, ensuring seamless communication, and providing effective dispatch services.

Responsibilities

Main Responsibilities:

  • Manage incoming calls and dispatch personnel accordingly
  • Collaborate with field teams and stakeholders to achieve goals
  • Record and maintain accurate logs of calls and activities

Additional Responsibilities:

  • Develop and refine dispatch protocols to optimize response times
  • Review data to identify areas for improvement and develop strategies for growth

Requirements:

  • At least 1 year of experience as a dispatcher or related role
  • Superior communication and organizational skills
  • Familiarity with MS Office applications
Compensation and Benefits

Estimated Hourly Wage: $17.00

Benefits Package:

  • Dental insurance
  • Health insurance
  • Vision insurance
Working Conditions

Shift Availability:

  • 10 hour shifts
  • 12 hour shifts
  • 8 hour shifts
  • Monday to Friday
  • On call duties
  • Weekends as needed

Work Location:

  • Remote/In-office


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