Operational Team Lead
1 day ago
At Surge Staffing LLC, we offer a competitive salary of $65,000 - $80,000 per year. As an Operational Team Lead, you will be responsible for overseeing a team of quality inspectors and ensuring the effective coordination, productivity, and adherence to quality standards.
The successful candidate will have excellent oral and written communication skills, ability to maintain composure under pressure, and flexible schedule to support various locations. The ideal candidate will also have reliable transportation, valid driver's license, and vehicle insurance, as well as the ability to travel within the operating region.
About the Job:
- Actively train and empower a team of quality inspectors to ensure effective coordination, productivity, and flawless adherence to quality standards
- Validate inspectors are prepared with the tools, equipment, and supplies for each work order
- Conduct multiple validations per inspector per shift to ensure adherence to inspection instructions
- Perform data entry and timekeeping on behalf of your team with utmost accuracy
- Complete a pass-down report and provide the customer with a data report at the end of each shift
Key Responsibilities:
- Monitor and evaluate the performance of team members, providing constructive feedback, recognizing achievements, and addressing areas for improvement
- Maintain clear and transparent communication channels with leaders, providing regular updates on quality performance and promptly escalating customer concerns
- Identify and empower inspectors with potential for career advancement
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