Facility Management Professional
3 weeks ago
City Wide Facility Solutions is seeking a highly motivated Facility Management Professional to join our team in Norfolk. As the leading management company in the building maintenance industry, we strive to provide comprehensive facility solutions to our clients.
This role involves acting as the primary point of contact for commercial clients in the Norfolk area, managing their facility maintenance needs and ensuring high levels of customer satisfaction. Responsibilities include oversight of all aspects of service delivery, up-selling of services, fostering strong relationships with clients, and leading a team of Night Managers and service providers.
Key Responsibilities:
- Manage client relationships to ensure satisfaction and retention, providing exceptional customer service at all times.
- Conduct regular inspections and assessments of client facilities to ensure quality service delivery.
- Coordinate training and development for Night Managers to meet service expectations and improve client experiences.
- Identify opportunities for service expansion and up-selling additional facility solutions.
- Collaborate closely with contractors and service teams to maintain standards and fulfill client agreements.
- Track performance metrics and report progress to senior management.
The estimated salary for this position is $70,000 - $90,000 per year, based on industry standards and location. Benefits include health care, life insurance, paid time off, short-term disability, long-term disability, 401(k) plan with company match, vehicle allowance, and phone allowance. Commission opportunities are also available.
We seek a qualified candidate with 3-5 years of experience in facility management, account management, or a related field. A proven track record of building strong client relationships, excellent communication and interpersonal skills, strong organizational and multitasking abilities, and experience in managing a team are essential requirements. Proficiency in Microsoft Office Suite and CRM software is also necessary. A valid driver's license and reliable transportation are required.
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Facilities Operations Manager
5 days ago
Norfolk, Virginia, United States City Wide Facility Solutions Full timeJob Overview:City Wide Facility Solutions is a leading provider of comprehensive facility solutions, seeking an experienced Facilities Operations Manager to join our team in Norfolk. As the primary point of contact for commercial clients in the Norfolk area, you will oversee all aspects of service delivery, including managing client relationships and...
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Facilities Management Supervisor
5 days ago
Norfolk, Virginia, United States City Wide Facility Solutions Full timeNight Shift Team Lead PositionCity Wide Facility Solutions is a leader in the building maintenance industry, with locations serving communities across the U.S. and Canada. We are seeking a highly skilled Night Shift Team Lead to join our team in a full-time evening shift position.As a Night Manager, you will be responsible for overseeing the daily...
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Facilities Management Director
3 weeks ago
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Operations Manager for Corporate Facilities
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Facility Management Specialist
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Facility Solutions Executive
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Facility Solutions Director
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Operations Manager
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Contract Compliance Manager
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Account Management Professional
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