Parking Attendant

2 days ago

New Orleans, Louisiana, United States SP+ Full time
Job Overview

At SP+, we're driven by our promise to make every moment matter for a world on the go. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless parking operations.

Key Responsibilities
  • Provide top-notch customer service, ensuring every interaction is positive and memorable.
  • Direct incoming customers to available parking spaces, ensuring a smooth and efficient experience.
  • Count vehicles on location and report any issues or concerns to the Facility Manager.
  • Issue violation warnings to tenants and visitors who violate garage policies.
  • Assist customers who have forgotten where they parked their vehicles.
  • Responsible for being at work every scheduled day, on time, and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
  • Report any accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and other issues to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area to assist customers in a seamless transportation experience.
  • Assist the Facility Manager with other duties as needed.
Requirements
  • A valid state driver's license, current address, and acceptable driving record.
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
  • Availability to work special shifts if needed (2nd, 3rd shift, and/or weekends).
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
What We Offer
  • Fantastic opportunities for career growth.
  • A knowledgeable, high-achieving, experienced team.
  • Learning opportunities through our internal training program, SP+ University.
  • A diverse company that cares about inclusion, innovation, the environment, and more.
  • A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
  • 401(k) Match Program*.
  • Health Insurance, Vision, and Dental*.
  • Short-Term and Long-Term Life Insurance*.

*Benefits package may vary depending on the location.

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