Customer Service Representative

2 weeks ago


Huntington Beach, California, United States ECI Management Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Identify and pursue new sales leads through targeted marketing efforts
  • Provide customers with tailored solutions to simplify and organize their lives
  • Process sales orders, changes, and cancellations with accuracy and efficiency
  • Collaborate with the account team to drive growth and retention of client accounts
  • Develop and execute marketing campaigns to engage customers and promote products
  • Work effectively in a team-based environment to achieve shared goals
Requirements
  • A high school diploma or equivalent is required
  • 0-3 years of experience in customer service, sales, retail, or hospitality industries
  • Reliable transportation and strong communication skills
  • Ability to problem-solve, actively listen, and work well in a team
  • Strong sales and closing skills, with the ability to overcome objections
About ECI Management

ECI Management is a leading provider of technology and communications services, connecting clients with their target audiences and generating revenue through reliable brand advertising and client-facing solutions. Our company culture is built around our principles, which define how we approach interactions with employees, customers, and communities.



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