Operations Director
2 weeks ago
At Aspen Dental, we prioritize your growth and stability, offering a comprehensive training program, competitive compensation, and flexible scheduling to help you thrive in your career.
As an Operations Lead, you will have the opportunity to make a positive impact on patients' lives and contribute to the success of our dental service organization.
Key Responsibilities:
- Provide exceptional patient service with empathy and care, adhering to company policies, government regulations, and dental board standards.
- Collaborate with the dental team to deliver high-quality patient care and ensure seamless operations.
- Consult with patients on treatment options, verify insurance payments, and collect balances to ensure efficient practice management.
- Under the direction of the Manager, supervise and reinforce daily tasks and priorities for the non-clinical team.
- Review data daily to evaluate the impact on the practice and make informed decisions.
- Oversee scheduling, confirm patient appointments, and verify insurance payments and collections.
- Additional tasks assigned by the Manager.
Preferred Qualifications:
- High school diploma or equivalent; college degree preferred.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrate analytical thinking and a focus on leveraging data to drive results.
- Organized and detail-oriented, with experience in sales a plus.
We offer a generous benefits package, career development opportunities, and a fun and supportive culture that encourages collaboration and innovation.
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