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Fitness Operations Manager

2 months ago

Lynchburg, Virginia, United States Grand Fitness Full time
{"title": "General Manager", "description": "Overview

Grand Fitness Partners is seeking a highly motivated and experienced General Manager to lead our team at one of our 66+ locations. As a General Manager, you will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club.

Key Responsibilities
  • Create and maintain a welcoming atmosphere for all members, prospective members, and guests.
  • Manage day-to-day club operations, including leading a team to set and achieve club goals.
  • Recruit, onboard, and train high-performing employees.
  • Delegate responsibilities to club staff and enforce all Planet Fitness policies and procedures.
  • Track club and employee statistics and reports.
  • Administer and process all weekly/bi-weekly employee payroll.
  • Coach and counsel team members through the disciplinary process.
  • Execute retail transactions with accuracy and drive sales goals.
Requirements
  • 1+ years of customer service experience.
  • 2-3 years of experience supervising and leading a team.
  • Must be 18 years of age.
  • Associate or bachelor's degree preferred.
  • Willing to become CPR/AED certified.
  • Strong customer service, problem resolution, and verbal and written communication skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds and walk/stand for prolonged periods.
Benefits
  • On-Demand Pay.
  • Competitive pay plus bonus potential.
  • Medical, dental, and vision insurance.
  • Vacation/Holiday/Sick Time Pay.
  • Employee perks and discount program.
  • Free Black Card Membership.
  • 401(K) Plan.
", "lang_code": "en-US"}