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Medical Office Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Piedmont Healthcare PA. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Greets patients, visitors, and staff in a polite and professional manner, providing directions and instructions as needed.
- Manages patient flow, schedules appointments, and handles phone calls and messages in a timely and efficient manner.
- Updates patient information, collects co-pays, and provides necessary forms and signatures.
- Maintains a clean and organized waiting area, including reading materials and office supplies.
- Answers phone calls in a pleasant manner, dealing with customer needs promptly and professionally.
- Assists with photocopying, computer input, and other administrative tasks as needed.
- Counts cash drawer daily and makes bank deposits as necessary.
- Opens and closes the office at appointed times.
- Collects, sorts, distributes, and prepares mail as assigned.
- Keys charges and makes edits as necessary.
- Checks and maintains office supply inventory.
- Prepares prescriptions for pharmacies as assigned.
- Maintains HIPAA compliance at all times.
- Attends office staff meetings, records minutes, and maintains a file accessible to all staff.
We require a high school diploma or GED and a minimum of one year of experience in a customer service setting, with at least six months of experience in a healthcare setting. Preferred skills include 50 wpm typing and knowledge of reception tasks, clinic policies, and office equipment.
Working ConditionsThis role is based in an office setting with a well-ventilated and well-lit environment. The physical and mental demands of the job include sitting and standing for long periods, eye-hand coordination, and occasional stress related to workload and customer interactions.
