Administrative Support Professional

3 weeks ago


San Diego, California, United States Canon USA & Affiliates Full time

**Overview**

Cannon USA & Affiliates is seeking an experienced Administrative Support Professional to join our team in San Diego. As a Field Support Representative, you will provide crucial support to our clients by ensuring total customer satisfaction, handling mail and packages, supplies, copying, and faxing, as well as performing various administrative tasks.

**Responsibilities**

**Customer Service**

We are looking for someone who can ensure total customer satisfaction through understanding customer expectations, proactive problem identification and resolution, and maximizing opportunities to build relationships.

**Mail and Packages**

The ideal candidate will receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames. They will wrap, seal, weigh, affix postage, and dispatch all outgoing mail and packages in accordance with postal regulations.

**Supplies, Copying, and Faxing**

We are seeking someone who can organize and distribute supplies to clients, verify and log orders upon delivery, monitor inventory of copy supplies, and keep the supply area neat.

**Administrative Tasks**

The successful candidate will handle items for distribution to a segment of or all client employees, affiliates, dealers, etc. They will estimate runtime on small to medium photocopy jobs, check all copies produced for quality and accuracy, and produce bound copies of work when requested.

**Additional Responsibilities**

We may also require the selected candidate to perform document scanning, prepare outgoing items for shipping, and prepare reports to measure productivity and prepare billing charges.

**Qualifications**

To be successful in this role, you will need a high school diploma or equivalent, 1-3 years of experience working in a mailroom or professional office environment, and basic computer skills. You will also need to be able to perform routine and some more complex functions of various equipment and systems with general direction.

**Physical Demands and Working Conditions**

The selected candidate will need to be able to perform physical tasks including bending, reaching, lifting, and prolonged periods of sitting or standing. They may also need to lift and/or move up to 50lbs.

**What We Offer**

We offer competitive pay and benefits, comprehensive training and development programs, and a company focused on creating a positive work and client environment. We also offer employee discounts on entertainment, products, and services nationwide.

**Estimated Salary**

The estimated salary for this role is between $18.00 and $22.00 per hour, based on the location and the level of experience required.



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