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Warranty Service Representative

2 months ago


Nampa Idaho, United States CBH Homes Full time
Warranty Technician

At CBH Homes, we are seeking a skilled Warranty Technician to ensure the highest level of customer satisfaction by addressing HVAC concerns in a professional and efficient manner.

Key Responsibilities:
  • Represent CBH Homes and uphold our commitment to customer satisfaction by providing exceptional service and support.
  • Conduct thorough assessments and resolve HVAC-related issues in a timely and effective manner.
Requirements:
  • Ability to lift and carry heavy equipment, ensuring a safe working environment.
  • Minimum 2 years of experience in HVAC service, with a strong understanding of industry standards and best practices.
  • Valid driver's license, with a clean driving record.
  • Current HVAC license or a strong desire to become a journeyman, with a commitment to ongoing education and professional development.
  • EPA certification, ensuring compliance with environmental regulations.
  • Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Strong attention to detail, with a focus on quality and accuracy in all aspects of the job.
  • Ability to work independently, with strong time management and organizational skills.
  • Exceptional customer service skills, with a focus on building strong relationships and delivering a positive experience.
Benefits:
  • 100% employer-paid medical, dental, vision, and life insurance, ensuring comprehensive coverage for you and your family.
  • Vacation pay, allowing you to recharge and enjoy time off.
  • Paid tuition, supporting your ongoing education and career development.
  • Paid time off, providing flexibility and work-life balance.
  • Quarterly bonus program, recognizing and rewarding your hard work and contributions.
  • 401k+ employer match, helping you build a secure financial future.