Guest Experience Expert, PM Shift
4 weeks ago
As a Guest Experience Expert with Marriott International, you will be responsible for delivering exceptional service to our guests, creating a memorable and unique experience for each and every stay. You will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, you will make transactions feel like part of the experience.
Key Responsibilities
- Deliver exceptional service to guests, creating a memorable and unique experience for each and every stay
- Process operational needs, address guest requests, complete reports, and share the highlights of the local area
- Empowered to move about your space and take the initiative to deliver a wide range of services
- Ensure a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- No license or certification required
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
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