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Operations Supervisor, Transportation

2 months ago

New Caney, Texas, United States U.S. Xpress Full time

Location: New Caney, TX

Schedule: Sun-Tues E/O Wed, E/O Wednesday

Remote Work: Not available

Grade: ES11

Compensation: $50,000+

About Us:

At U.S. Xpress, we are dedicated to delivering innovative solutions in the transportation sector. As one of the largest asset-based trucking firms in the nation, our most significant asset is our talented workforce. We are committed to transforming the transportation landscape through creative and customized approaches. We value the commitments we make to our clients and our employees, emphasizing integrity and trust.

Why Join U.S. Xpress?

We prioritize your growth from day one. You will have access to a range of personal and professional development opportunities tailored to your interests, helping you to cultivate a fulfilling career. Our benefits include:

  • Medical, Dental, and Vision Coverage
  • Life Insurance Options
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Paid Time Off and Holidays
  • 401k with Employer Matching
  • Employee Stock Purchase Plan
  • Paid Parental Leave
  • Short-Term Incentive Programs
  • Employee Assistance Programs
  • Pet Insurance

Key Responsibilities:

  • Oversee all aspects related to driver management.
  • Monitor driver performance to ensure alignment with both business and driver needs; implement disciplinary actions when necessary.
  • Assist in establishing and managing new accounts.
  • Address driver-related issues and disputes effectively.
  • Collaborate with customers to secure assigned lanes and shipping commitments, ensuring timely delivery.
  • Ensure that drivers and equipment meet performance standards for on-time service.
  • Maintain current fleet maintenance programs for all vehicles.
  • Optimize revenue per tractor through effective equipment utilization.
  • Document and communicate all service-related issues promptly.
  • Build trust and integrity with customers.
  • Seek guidance from leadership on financial matters that may impact the company.
  • Plan loads for driver pickups and drop-offs based on availability and preferences.
  • Coordinate with drivers regarding physicals, drug screenings, and CDL renewals.
  • Maintain punctuality and attendance to ensure departmental efficiency.
  • Perform additional duties as assigned by management.

Qualifications:

Education: Bachelor’s degree in a related field or equivalent experience.

Experience: Minimum of 3 years in high-volume operations and at least 1 year in a leadership role; experience in the transportation industry is advantageous.

Skills: Strong interpersonal and communication skills, proficiency in Microsoft Office and relevant applications, analytical and problem-solving abilities, and a comprehensive understanding of DOT regulations.

This job description outlines the general nature and level of work expected for this position. It is not exhaustive and may be subject to change. U.S. Xpress is an Equal Opportunity Employer committed to fostering a diverse workforce.