Restaurant Operations Manager

3 weeks ago


New Caney, Texas, United States 1103 - Dave's Hot Chicken Full time
Job Summary

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations during their shift. They work closely with the management team to maintain consistency with our business plan and support the team in meeting expectations.

Key Responsibilities
  • Supervise and monitor team members' performance, ensuring they comply with company policies and safety procedures.
  • Delegate tasks effectively and maintain a positive attitude while conducting duties.
  • Communicate effectively with team members and management to resolve interpersonal issues.
  • Contribute to the restaurant's success by accomplishing expected work during each shift consistently.
Requirements
  • Current student or high school diploma/GED preferred.
  • Must be at least 18 years old and fluent in English.
  • Certified in all stations following the DHC Training Program.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods and work in a fast-paced environment.
Transportation & Accessibility

Must have reliable transportation to work, a driver's license, and proof of insurance.

Hours

Must be able and willing to work flexible hours, including opening and closing shifts, weekends, nights, and holidays.

Skills & Abilities
  • Ability to delegate tasks.
  • Excellent time management, organizational, and planning skills.
  • Strong people/guest service skills.
  • Ability to look at restaurant operations from a guest's point of view.
  • Ability to take initiative and solve problems.


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