Business Systems Analyst

2 days ago


Texas, United States Tokyo Electron US Full time
Business Systems Analyst

This role requires a skilled Business Systems Analyst to support the Field Service organization at Tokyo Electron US. The ideal candidate will have experience with SAP, CRM, and other satellite systems, as well as strong Microsoft Excel skills and familiarity with Power Query or SQL.

Key Responsibilities:
  • Promptly learn and understand system solutions, business processes, issues, and data challenges of the client's Field Service organization.
  • Support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service.
  • Troubleshoot and resolve issues from relevant applications, as well as prepare materials, documentation, and wikis for Business Systems processes and procedures for End Users.
  • Lead testing efforts of new software releases and enhancement implementation from the end user perspective, working with developers and end users to ensure that business requirements are fulfilled.
  • Identify issues, track and manage them, and ensure that they are resolved in a timely manner.
  • Review and provide feedback on proposed solutions' functional design documents, business process flows, and other relevant documentations from vendors.
Requirements:
  • Bachelor's Degree or above.
  • 2+ years of experience in Microsoft Dynamics CRM or SAP SD (sales and distribution module).
  • Strong Microsoft Excel skills.
  • Familiarity analyzing data.
  • Experience with Power Query or SQL.
Preferred Qualifications:
  • SAP SD certification.
  • Semiconductor industry experience.
  • SharePoint experience.


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