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Catering Operations Manager

2 months ago


Stafford, Virginia, United States Ramsayhealth Full time

**Job Summary**

We are seeking a highly skilled and experienced Catering Lead to join our team at Rowley Hall Hospital. As a key member of our hospital's operations team, you will be responsible for overseeing the day-to-day management of our food services, ensuring that our patients, staff, and visitors receive high-quality meals and exceptional customer service.

**Key Responsibilities**

  • Manage and supervise a team of catering staff to ensure efficient and effective food preparation, cooking, and service.
  • Develop and implement menus that meet the dietary needs and preferences of our patients and staff.
  • Ensure compliance with health and safety regulations, including food safety and hygiene standards.
  • Monitor and control food costs, inventory, and supplies.
  • Collaborate with other hospital departments to ensure seamless integration of food services with patient care and hospital operations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

**Requirements**

  • City and Guilds 706/1 and 706/2 or equivalent NVQs in food management.
  • High standards of cleanliness, safety, and hygiene.
  • Strong understanding of health and safety regulations.
  • Ability to undertake regular audits to ensure the health and safety of all customers and visitors.
  • Ability to work effectively in a team environment and independently as required.
  • Flexibility and adaptability to meet the changing needs of the business.
  • Strong customer service skills.

**Benefits**

  • Contributory pension scheme.
  • Access to the Ramsay Academy for professional development and growth opportunities.
  • 25 days annual leave plus the opportunity to buy/sell more.
  • Flexible shift options.
  • Private healthcare and life assurance.
  • Free onsite parking and a subsidised staff restaurant.
  • Free uniform.
  • Access to our employee discount programme.
  • Wellbeing centre and access to a 24/7 employee assistance line for free advice.

**About Us**

Ramsay Health Care UK is a leading provider of independent hospital services in England, with a reputation for delivering high-quality patient care and exceptional customer service. We are committed to equality of opportunity for all and are an equal opportunities employer.