Customer Service Ambassador

2 days ago


California City, California, United States Workoo Technologies Full time

About the role at Workoo Technologies: Customer Service Representative

The ideal candidate is a people person who thrives in a fast-paced environment. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through proactive issue resolution and effective communication.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to address their inquiries and concerns
  • Provide accurate and timely information about products, pricing, and availability
  • Collaborate with internal departments to meet customer needs and exceed expectations
  • Accurately record customer interactions and data in various platforms

Requirements:

  • At least 1-3 years of relevant work experience in a customer-facing role
  • Excellent verbal and written communication skills, with a strong focus on phone etiquette
  • Ability to multitask, prioritize tasks, and work in a dynamic environment


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