Customer Service Ambassador
2 days ago
About the role at Workoo Technologies: Customer Service Representative
The ideal candidate is a people person who thrives in a fast-paced environment. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through proactive issue resolution and effective communication.
Key Responsibilities:
- Engage with customers via phone, email, and chat to address their inquiries and concerns
- Provide accurate and timely information about products, pricing, and availability
- Collaborate with internal departments to meet customer needs and exceed expectations
- Accurately record customer interactions and data in various platforms
Requirements:
- At least 1-3 years of relevant work experience in a customer-facing role
- Excellent verbal and written communication skills, with a strong focus on phone etiquette
- Ability to multitask, prioritize tasks, and work in a dynamic environment
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Customer Experience Ambassador
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