Supervisor Case Management RN

2 days ago


Charlestown, Indiana, United States Mass General Brigham Full time
Job Description & Requirements

Mass General Brigham is seeking a highly skilled Registered Nurse (RN) for a nursing job in Charlestown, Massachusetts.

  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 40 hours per week
  • Shift: 8 hours, days
  • Employment Type: Staff
About the Role

As a Registered Nurse (RN) Outpatient Case Management Supervisor, you will be responsible for supervising operational and clinical responsibilities for rehabilitation services at the outpatient center. You will participate in quality improvement and program development activities, provide consultative services to clinicians to achieve stated goals for performance, and participate in development and assurance of general and program-specific competencies as it relates to the patient population served.

Key Responsibilities
  • Team members are oriented, mentored, and supported to achieve stated goals for performance. Performance feedback is integrated into performance evaluations.
  • Provide patient care as per Licensed Social Worker job description.
  • Patient satisfaction and productivity goals are managed and achieved. Gaps are identified and improvement plans are put in place.
  • Social Workers, Case Managers, Behavioral Health Clinicians are mentored to achieve professional standards of practice per network and facility policies and procedures.
  • Academic roles and research are fostered within the rehabilitation team.
  • Patients, visitors, and other healthcare professionals in the community are educated to the role of rehabilitation services and in particular as it relates to the specific programs.
  • Overall educational needs of staff are identified and priorities are determined and shared with manager.
  • Management meetings are attended as identified with manager.
  • Program-based marketing efforts are supported to achieve stated objectives.
  • Additional department, organization, or network activities are completed per established objectives.
  • Develop staff clinical expertise to meet the needs of the persons served.
  • Manage clinical staffing to meet needs of the department and the persons served.
  • Manage person-served issues, concerns, and complaints appropriately.

Mass General Brigham provides a welcoming environment to employees, patients, and families of diverse cultures, ethnic backgrounds, ages, lifestyles, and physical abilities.



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