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Customer Service Representative Driver

2 months ago

Duluth, Minnesota, United States Aramark Uniform Services Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Customer Service Representative Driver to join our team at Aramark Uniform Services. As a key member of our service team, you will be responsible for providing exceptional customer service to our clients while safely operating a company step van to deliver products and services.

**Key Responsibilities**

  • Safely operate a company step van to provide products and services to clients
  • Verify daily preventative maintenance of vehicle and maintain proper operator documentation
  • Manage daily route independently to ensure accurate and timely delivery of product
  • Load/unload product per company policies, procedures, and guidelines
  • Review invoices daily for complete and accurate information and make corrections as needed
  • Meet sales goals and promote overall route growth to enhance profitability
  • Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts
  • Assist the sales organization with the procurement of additional new business
  • Understand services, policies, and pricing methods and clearly explain the same to the customer
  • Monitor customer feedback and handle customer issues in a prompt and courteous manner

**Requirements**

  • Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record
  • Customer service experience with a wide variety of consistent customer contact
  • Strong math and basic computer skills
  • Demonstrated experience selling services/products and generating new business preferred
  • Excellent customer service and verbal communication skills required
  • Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

**Working Environment/Safety Requirements**

Physical Requirements: Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. Requires bending, squatting, climbing, and reaching.

Working Conditions: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment requiring irregular and long hours.

**Education**

High school degree or equivalent

**License Requirements/Certifications**

Valid Driver's License

**Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities**