Service Associate

5 days ago


Monroe, Michigan, United States First Merchants Bank Full time
Service Associate (Teller) - Part Time

We are seeking a highly skilled Service Associate (Teller) - Part Time to join our team at First Merchants Bank. As a Service Associate, you will be responsible for providing exceptional customer service by accurately and efficiently completing bank transactions and suggesting products and services to meet the current and future financial needs of our customers.

Key Responsibilities:
  • Customer Service: Respond to customer requests for banking transactions, answer customer inquiries and problems with solutions that meet the customer's current needs, and continually build customer loyalty and customer advocates.
  • Banking Center Operations: Balance cash, daily transactions, vault, and ATM, understand and ensure compliance with regulations and reporting, follow information security policy and verification procedures to protect customer privacy, and assist with opening and/or closing the banking center.
  • Sales and Marketing: Sell bank products, make customer referrals, and participate in daily/weekly meetings and coaching sessions to actively contribute to a high-performing sales environment.
Requirements:
  • Education: High School Diploma or Equivalent.
  • Experience: 3 months of sales, cash handling, or related experience.
What We Offer:
  • Compensation: Base Pay PLUS Bonuses.
  • Benefits: Medical, Dental, and Vision Insurance, 401k, Health Savings and Flexible Spending Accounts, Vacation/Sick Time, Paid Holidays, Paid Parental Leave, Tuition Reimbursement, and Additional Benefits.

At First Merchants Bank, we are committed to being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve. We believe in the power of inclusion and belonging, and we are genuinely committed to attracting and engaging teammates of diverse backgrounds.


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