Patient Advocate
1 month ago
Job Summary:
We are seeking a highly skilled and compassionate Patient Advocate to join our team at GeorgiaGov. As a Patient Advocate, you will provide personal support services and crisis intervention to clients, serving as a liaison between clients and service providers.
Key Responsibilities:
- Assess legitimacy of complaints and determine if a violation or problem exists.
- Perform legal support duties, coordination, and outreach relevant to victims.
- Provide accurate and thorough information regarding available resources.
- Provide crisis intervention services for crime victims.
- Receive, document, and investigate complaints from clients, patients, their families, or representatives regarding quality of services and violations of individual rights.
- Review consumers/clients financial status and living situation to make assessments of needs.
- Screen customer data and make initial determination of potential eligibility for programs.
Benefits:
- Vacation: 15 days each year up to 5 years of service; 18 days each year from 5-10 years of service; 21 days each year for 10+ years of service.
- Sick Leave: accrual at a rate of 10 hours per month (15 days each year).
- Holidays: the state of Georgia recognizes 12 paid holidays.
- Retirement: 401(k) plan with a matching employer contribution and a Defined Benefit Pension Plan.
- Available Insurance: Health; Dental; Vision; Legal; Disability; Life & dependent life insurance.
- Tax Deferred Spending Accounts: Healthcare; Childcare.
- We are a Federal Public Service Loan Forgiveness Program qualified employer.
About Us:
GeorgiaGov is a leading provider of public services, dedicated to delivering high-quality support to our clients. We are committed to creating a positive and inclusive work environment that values diversity and promotes excellence.
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