Patient Advocate

2 weeks ago

Milledgeville, Georgia, United States GeorgiaGov Full time

Job Summary:

We are seeking a highly skilled and compassionate Patient Advocate to join our team at GeorgiaGov. As a Patient Advocate, you will provide personal support services and crisis intervention to clients, serving as a liaison between clients and service providers.

Key Responsibilities:

  • Assess legitimacy of complaints and determine if a violation or problem exists.
  • Perform legal support duties, coordination, and outreach relevant to victims.
  • Provide accurate and thorough information regarding available resources.
  • Provide crisis intervention services for crime victims.
  • Receive, document, and investigate complaints from clients, patients, their families, or representatives regarding quality of services and violations of individual rights.
  • Review consumers/clients financial status and living situation to make assessments of needs.
  • Screen customer data and make initial determination of potential eligibility for programs.

Benefits:

  • Vacation: 15 days each year up to 5 years of service; 18 days each year from 5-10 years of service; 21 days each year for 10+ years of service.
  • Sick Leave: accrual at a rate of 10 hours per month (15 days each year).
  • Holidays: the state of Georgia recognizes 12 paid holidays.
  • Retirement: 401(k) plan with a matching employer contribution and a Defined Benefit Pension Plan.
  • Available Insurance: Health; Dental; Vision; Legal; Disability; Life & dependent life insurance.
  • Tax Deferred Spending Accounts: Healthcare; Childcare.
  • We are a Federal Public Service Loan Forgiveness Program qualified employer.

About Us:

GeorgiaGov is a leading provider of public services, dedicated to delivering high-quality support to our clients. We are committed to creating a positive and inclusive work environment that values diversity and promotes excellence.

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