Patient Advocate
1 month ago
Job Summary:
We are seeking a highly skilled Patient Advocate to join our team at GeorgiaGov. As a Patient Advocate, you will provide personal support services and crisis intervention to clients, serving as a liaison between clients and service providers.
Key Responsibilities:
- Assess legitimacy of complaints and determine if a violation or problem exists
- Perform legal support duties, coordination, and outreach relevant to victims
- Provide accurate and thorough information regarding available resources
- Provide crisis intervention services for crime victims
- Receive, document, and investigate complaints from clients, patients, their families, or representatives regarding quality of services and violations of individual rights
- Review consumers/clients financial status and living situation to make assessments of needs
- Screen customer data and make initial determination of potential eligibility for programs
Benefits:
- Vacation: 15 days each year up to 5 years of service; 18 days each year from 5-10 years of service; 21 days each year for 10+ years of service
- Sick Leave: accrual at a rate of 10 hours per month (15 days each year)
- Holidays: the state of Georgia recognizes 12 paid holidays
- Retirement: 401(k) plan with a matching employer contribution and a Defined Benefit Pension Plan
- Available Insurance: Health; Dental; Vision; Legal; Disability; Life & dependent life insurance
- Tax Deferred Spending Accounts: Healthcare; Childcare
- We are a Federal Public Service Loan Forgiveness Program qualified employer.
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