Customer Service Representative

2 days ago


St Augustine, Florida, United States Craig Dewhurst - State Farm Agent Full time
Job Overview

State Farm Insurance Agent located in St. Augustine, FL is seeking a career-oriented professional to join their team as a State Farm Agent Team Member. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Benefits
  • Hourly pay
  • Health & Dental benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Must be available to work the following schedule: {Mon thru Fri 8:30am-5pm with an hour for lunch}

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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