Breakfast Attendant

4 weeks ago


Needham, United States Stonebridge Companies Full time
Job Summary

We are seeking a friendly and attentive Breakfast Attendant to connect with our guests at breakfast, ensuring their satisfaction and providing service recovery when needed. As a key member of our team, you will be responsible for delivering exceptional service, preparing food and beverages, and maintaining a clean and organized breakfast area.

Key Responsibilities
  • Provide personalized service to all guests, ensuring their needs are met and exceeded
  • Regularly communicate and converse with guests to build rapport and ensure satisfaction
  • Prepare food and beverages according to recipe and brand standards
  • Maintain a clean and organized breakfast area, including replenishing buffet items and disposing of waste
  • Respond quickly to guest requests in a friendly and professional manner
  • Maintain regular attendance, punctuality, and adhere to prescribed work, break, and meal periods
  • Maintain high standards of personal appearance and grooming, including compliance with the dress code
Requirements
  • High School diploma or equivalent and/or one year related experience and/or training
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Must speak proficient English
Work Environment

Indoor work environment with minimal to moderate noise levels consistent with hotel environment.

Physical Demands
  • Stand more than 2/3 of the time
  • Walk more than 2/3 of the time
  • Sit less than 1/3 of the time
  • Reach with hands and arms more than 2/3 of the time
  • Lift up to 50 pounds
  • Push/pull up to 50 pounds

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