Team Leader
2 weeks ago
Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country.
Job DescriptionWe're searching for part-time Team Leaders to join our Citycentre team. As a Team Leader, you will:
- Serve the ice cream Time magazine calls "the best in America"
- Gain valuable real-world business and entrepreneurship experience
- Work in an environment oriented around serving each other and making people's day
- Lead shifts and act as a role model for other team members
- Have opportunities for growth within a growing company
- Receive competitive compensation
Qualities of Team Leaders:
- Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
- The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
- Resourceful and calm when challenges come up
- Have great judgment, common sense, and be skillful interpersonally
- Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
- Available to work weekends, late nights (past 11 p.m.)
- Provide consistent, world-class service to every single customer
- Reliable, on time, and ready to hustle for every shift
- Committed to the well-being of their shop team, their community, and the environment around them
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