Customer Service Coordinator

2 weeks ago


Keokuk, Iowa, United States Keokuk Homestore Full time
Job Requirements

Keokuk Homestore is seeking a Customer Service Coordinator to provide exceptional customer service and support to our design team and customers.

Responsibilities:
  • Answer phone calls, respond to emails, and resolve customer inquiries.
  • Assist with correspondence, scanning, copying, and filing documents.
  • Order materials and supplies as needed, verifying pricing and inventory levels.
  • Receive and track orders, updating spreadsheets and notifying customers of delivery status.
  • Follow up on problem orders, returns, and warranty claims.
Requirements:
  • Associate's degree or equivalent experience.
  • Basic computer skills, proficiency in Microsoft Office Suite, particularly Excel.
  • Strong communication, organizational, and time management skills.
  • Ability to learn industry-specific software quickly.
  • Attention to detail and adherence to deadlines.

Estimated Salary: $42,000 - $52,000 per year

We offer a supportive work environment, competitive salary, and comprehensive benefits package.



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