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Referral Development Specialist

2 months ago

Pomona, California, United States HELP-Hire Healthcare Full time
Job Description

We are seeking a skilled Referral Coordinator to join our team at HELP-Hire Healthcare.

Key Responsibilities:

  • Schedule qualified appointments with prospective clients to discuss our healthcare services.
  • Educate clients on our products and services, highlighting the benefits of our healthcare solutions.
  • Resolve client inquiries and complaints in a timely and professional manner.
  • Maintain accurate records of client contact information and interactions.
  • Perform administrative duties as assigned to support the team's efforts.

Requirements:

  • Knowledge of healthcare referral processes, including HMO and PPO submission procedures.
  • Ability to process patient referrals to specialists and obtain authorization from third-party payers.
  • Excellent communication and interpersonal skills to build strong relationships with clients.
  • Strong written and verbal communication skills to effectively communicate with clients and colleagues.