Pharmacy Technician

4 weeks ago


Augusta, Maine, United States Walgreens Full time
Job Summary

As a Pharmacy Technician at Walgreens, you will play a vital role in assisting pharmacists in the practice of pharmacy, ensuring the smooth operation of our pharmacy department. Your primary responsibilities will include assisting pharmacists in the performance of pharmacy duties, using pharmacy systems to obtain patient and drug information, and processing prescriptions. You will also be responsible for modeling and delivering a distinctive and delightful customer experience, engaging with customers and patients, and resolving any issues that may arise.

Key Responsibilities
  • Assist pharmacists in the performance of pharmacy duties, including the use of pharmacy systems to obtain patient and drug information and process prescriptions.
  • Model and deliver a distinctive and delightful customer experience, engaging with customers and patients, and resolving any issues that may arise.
  • Use pharmacy systems to enter patient and drug information, ensuring accuracy and efficiency.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining work flow, ensuring the smooth operation of the pharmacy department.
  • Report any prescription errors to the pharmacist on duty and adhere to company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Register all related sales on assigned cash register, collect and handle cash as required, and take customers to the OTC aisle when possible to assist in locating products.
  • Handle telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Process manual claims for third-party program prescription services in a timely and efficient manner, and perform other clerical duties as assigned by the Pharmacy Manager.
  • Assist and support the Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
  • Maintain knowledge of company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
  • May assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
  • Assist pharmacy staff in coordination of clinical services, Walgreens healthcare clinics, and external providers.
  • Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
  • Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
  • Comply with all company policies and procedures, and maintain respectful relationships with coworkers.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB or ExCPT certification.

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