Residential Account Manager
7 days ago
Residential Account Manager - Northern California
Shaw Industries, a global leader in flooring brands and accessories, seeks a skilled Account Manager to drive performance and market share within a designated dealer base.
Successful candidates will possess a deep understanding of customer needs, Shaw's sales processes, brand & product knowledge, selling strategies, and customer service.
This role is an entry-level sales position that offers opportunities for growth and development within Shaw's salesforce.
Responsibilities:
- Strategically grow partnerships & revenue with assigned accounts.
- Utilize consultative selling skills and processes to learn our dealers' business and provide recommendations, solutions, and product information.
- Meet sales goals and activities.
- Collaborate with RVPs to ensure strategic execution, understand national and local promotions, and stay up to date on market trends.
- Must be proficient in working with Shaw's CRM software Salesforce and Enablement platform Showpad.
- Must enter all customer interactions and key information into
- Responsible for selling and promoting all residential product brands, including Shaw Floors, A/T and Philly Commercial and educating customers on these products.
- Must have a deep knowledge of residential product offerings.
- Execute daily sales calls to existing customers with special emphasis on the sale of rolls and pallets and quantities of flooring, samples, displays, cushion, adhesive, and related floor products.
- Must continually develop a keen awareness of what is happening within their designated geographic area.
- Prepare and communicate monthly and quarterly sales reports outlining actual sales information and goals, competitive market conditions and product needs.
- Analyze sales statistics by reviewing computer reports specific to his/her accounts to aid in formulating goals and to assist dealers in promoting sales.
Requirements:
- A High School Diploma/GED required.
- 2+ years of sales experience or B.S. in Marketing or related field.
- Ability to learn and other Shaw systems necessary for the position.
- Previous sales experience required.
- The candidate must have the ability to use a laptop computer and basic Microsoft Windows software including MS Office, Salesforce, and Showpad.
Core Competencies and Key Actions:
- Strategy and Planning
- Identifies more critical and less critical activities and tasks; adjust priorities when appropriate
- Customer Focus
- Manages customer requests
- Builds rapport and relationships
- Product knowledge
- Good understanding and command of Shaw products
- Value Proposition and Communication
- Understand customer needs
- Entrepreneurial
- Understands performance levers
- Work Shift
- 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
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