Residential Account Manager

7 days ago


Los Angeles, California, United States Shaw Industries Full time
Job Title

Residential Account Manager - Northern California

Shaw Industries, a global leader in flooring brands and accessories, seeks a skilled Account Manager to drive performance and market share within a designated dealer base.

Successful candidates will possess a deep understanding of customer needs, Shaw's sales processes, brand & product knowledge, selling strategies, and customer service.

This role is an entry-level sales position that offers opportunities for growth and development within Shaw's salesforce.


Responsibilities:
  • Strategically grow partnerships & revenue with assigned accounts.
  • Utilize consultative selling skills and processes to learn our dealers' business and provide recommendations, solutions, and product information.
  • Meet sales goals and activities.
  • Collaborate with RVPs to ensure strategic execution, understand national and local promotions, and stay up to date on market trends.
  • Must be proficient in working with Shaw's CRM software Salesforce and Enablement platform Showpad.
  • Must enter all customer interactions and key information into
  • Responsible for selling and promoting all residential product brands, including Shaw Floors, A/T and Philly Commercial and educating customers on these products.
  • Must have a deep knowledge of residential product offerings.
  • Execute daily sales calls to existing customers with special emphasis on the sale of rolls and pallets and quantities of flooring, samples, displays, cushion, adhesive, and related floor products.
  • Must continually develop a keen awareness of what is happening within their designated geographic area.
  • Prepare and communicate monthly and quarterly sales reports outlining actual sales information and goals, competitive market conditions and product needs.
  • Analyze sales statistics by reviewing computer reports specific to his/her accounts to aid in formulating goals and to assist dealers in promoting sales.

Requirements:
  • A High School Diploma/GED required.
  • 2+ years of sales experience or B.S. in Marketing or related field.
  • Ability to learn and other Shaw systems necessary for the position.
  • Previous sales experience required.
  • The candidate must have the ability to use a laptop computer and basic Microsoft Windows software including MS Office, Salesforce, and Showpad.

Core Competencies and Key Actions:
  • Strategy and Planning
  • Identifies more critical and less critical activities and tasks; adjust priorities when appropriate
  • Customer Focus
  • Manages customer requests
  • Builds rapport and relationships
  • Product knowledge
  • Good understanding and command of Shaw products
  • Value Proposition and Communication
  • Understand customer needs
  • Entrepreneurial
  • Understands performance levers
  • Work Shift
  • 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM


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