Medical Support Liaison

1 week ago


Phoenix, Arizona, United States HonorHealth Full time
Job Summary

We are seeking a skilled Medical Support Liaison to join our team at HonorHealth. As a key member of our healthcare team, you will serve as a liaison between providers, facilities, pharmacies, insurance plans, support staff, patients, and others.

Key Responsibilities
  • Receive and triage inbound requests via multiple channels, including phone calls and electronic messages.
  • Respond to requests in a timely and professional manner, ensuring seamless communication between stakeholders.
  • Collaborate with healthcare providers, facilities, and support staff to resolve issues and improve patient care.
  • Facilitate communication between patients, providers, and insurance plans to ensure accurate and timely processing of medical information.
Requirements
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Excellent problem-solving and analytical skills, with the ability to resolve complex issues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Proficiency in electronic medical records and other healthcare software systems.


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