Facility Operations Assistant Lead

2 weeks ago


Valley Park, Missouri, United States Life Time Fitness Full time

Job Summary

The Facility Operations Assistant Lead is a key member of our team, responsible for assisting the Facility Operations Manager in delivering exceptional facilities and customer service. This role requires a high level of flexibility, as you will work closely with the manager to meet the needs of the business.

Key Responsibilities

  • Assist staff in maintaining club spaces, including locker rooms, fitness floors, and common areas.
  • Respond to member feedback with urgency and provide follow-up communication with solutions.
  • Assist the manager with budget recommendations and financial planning.
  • Train and develop team members through ongoing coaching, counseling, and feedback.
  • Participate in the club Safety Committee to ensure compliance with OSHA regulations.
  • Assist with recruiting and interviewing for the Operations department.
  • Attend regular department head, Operations department, and all-club meetings.
  • Build positive relationships with members and gather feedback to improve services.
  • Coordinate and create Operations staff schedules.

Requirements

  • High School Diploma or equivalent.
  • CPR/AED certification required within 30 days of hire.
  • 1 year of customer service experience.
  • Aquatic Facilities Operator Certification (AFO).
  • Certified Pool Operator license (CPO) within 3 months of hire.
  • Flexibility to work a varied schedule to meet business needs.

Preferred Qualifications

  • Experience in health and fitness operations.
  • College degree in business, hospitality, or related field.
  • Background in building operations.

At Life Time Fitness, we value diversity, equity, and inclusion. We are committed to creating an inclusive workplace that respects and celebrates individual differences.



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