Automotive Service Advisor

2 weeks ago


Hemlock Farms, Pennsylvania, United States Maplecrest Ford Lincoln Full time
Company Overview
The award-winning auto dealership, Maplecrest Ford Lincoln, is seeking an exceptional individual to fill the role of Service Adviser. Our team-oriented environment provides a fast-paced and exciting work atmosphere where we strive for top-notch performance.

Estimated Salary: $60,000 - $80,000 per year

Job Description
We are looking for a highly skilled Service Adviser who can effectively serve as a liaison between customers and technicians. The successful candidate will clearly communicate vehicle symptoms, determine necessary maintenance, and provide accurate estimates of costs for labor and parts. Additional responsibilities include monitoring progress, processing repair orders, and following up with customers post-service.

Required Skills and Qualifications
To be successful in this role, you must possess excellent interpersonal, verbal, and written communication skills. Strong organization and follow-up skills are essential, as well as attention to detail and solid computer skills. Experience with Excel and Google Docs is also required. A valid NJ state drivers' license is mandatory, and proficiency in Spanish is a plus.

Benefits
We offer a competitive salary, medical and dental health coverage, paid vacation and personal/sick days off, and a 401(k) plan. As an equal opportunity employer, we value diversity and inclusivity in our workplace.

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