Communication Liaison

2 weeks ago

Wixom, Michigan, United States General RV Full time
About the Role:

We are looking for a skilled Retail Service Specialist to join our team at General RV. In this role, you will be responsible for handling customer inquiries and issues via phone and email.

You will also be required to document customer interactions in our CRM system and collaborate with colleagues to resolve customer complaints. Your excellent communication skills and ability to work under pressure will make you a valuable asset to our team.

Key Responsibilities:
  • Handle customer inquiries and resolve issues promptly
  • Document customer interactions in CRM system
  • Collaborate with colleagues to resolve customer complaints
Requirements:
  • 1-2 years of customer-facing experience
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment
Compensation:

The successful candidate can expect a competitive salary of $45,000 - $55,000 per year, plus ongoing training and development opportunities.

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