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Accounts Receivable Associate

2 months ago

Racine, Wisconsin, United States CNH Industrial Full time

Customer Contact Specialist

Location:

Remote

Category:

Financial Services

Position Type:

Full-time

Overview:

Join CNH Industrial, a worldwide leader committed to enhancing the agriculture and construction sectors. With a legacy of innovation and a focus on customer satisfaction, we empower our team members to make a significant impact.

As a Customer Contact Specialist, you will be instrumental in fostering customer relationships and addressing overdue accounts to maintain high levels of customer satisfaction.

Become part of a diverse and inclusive environment that prioritizes customer success and employee development.

Key Responsibilities:

  • Manage overdue customer receivables
  • Evaluate customer data for alternative payment solutions
  • Address customer inquiries through various communication channels
  • Work collaboratively with different departments to resolve customer issues
  • Achieve performance metrics and objectives

Required Qualifications:

  • Associate's degree in a relevant business discipline
  • Minimum of 1 year experience in Customer Service or Collections
  • Adaptable work schedule
  • Strong problem-solving abilities and meticulous attention to detail
  • Proficient in Microsoft Office and experience in a call center environment

Company Benefits:

We offer a comprehensive benefits package that includes health, dental, and vision insurance, along with a 401k plan. Our employees enjoy paid time off, flexible work arrangements, and opportunities for professional growth.

Equal Employment Opportunity:

CNH Industrial is an equal opportunity employer, committed to fostering diversity and inclusion within our workforce.