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Customer Service Representative

2 months ago

Florence, South Carolina, United States Citi International Financial Services, LLC Full time
Job Summary

We are seeking a highly skilled Customer Service Analyst to join our team at Citi International Financial Services, LLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Collaborate with internal teams to identify and resolve customer issues
  • Communicate complex information to customers in a clear and concise manner
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Experience in customer service or a related field
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a global leader in the financial services industry

Citi is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.