Front Desk Professional

6 days ago


Jacksonville, Florida, United States Weldon Law Group Full time
Job Title: Front Desk Professional

We are seeking an experienced and highly organized Front Desk Professional to join our team at Weldon Law Group. This is a full-time position that requires a high-energy individual who can provide top-notch customer service to our clients.

Responsibilities:

  • Act as the primary point of contact for clients, responding to their inquiries in a timely manner.
  • Plan and coordinate office events, schedule travel arrangements, and connect with our customer base to raise brand visibility.
  • Answer phones, direct calls to the appropriate attorney or staff member, and ensure seamless communication.
  • Greet clients, make copies, order supplies, and perform light calendaring functions.
  • Collect and scan mail, track client goals, and update Client Welcome Packets.
  • Schedule seminars and other firm marketing engagements.

Qualifications:

  • High school diploma or GED required.
  • Proven ability to work under pressure, meet deadlines, and maintain organization.
  • Excellent verbal and written communication skills, with experience in customer service, bookkeeping, or administration.
  • Bilingual in English and Spanish, with proficiency in Microsoft Windows, PowerPoint, and Excel.
  • Self-motivated, detail-oriented, and excellent problem-solving skills.


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