Patient Insurance Billing Specialist
4 weeks ago
At Shenandoah Medical Center, we are seeking a highly skilled Patient Insurance Billing Specialist to join our team. As a key member of our registration department, you will be responsible for ensuring seamless patient registration and insurance billing processes.
- Communicate effectively with patients, families, and hospital staff to obtain accurate demographic and insurance information.
- Utilize critical thinking to identify and resolve account creation errors and exceptions in a timely manner.
- Collaborate with the inter-disciplinary team to advocate for patients and families, ensuring patient safety and satisfaction.
- Maintain working knowledge of policy and procedure to effectively comply with departmental, organizational, and regulatory needs.
- Provide exceptional customer service support, ensuring outstanding public relations and effective communication with patients, families, and hospital staff.
Key Responsibilities:
- Account creation and registration
- Insurance billing and claims processing
- Customer service and support
- Team collaboration and advocacy
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in patient registration or insurance billing
- Strong communication and critical thinking skills
- Ability to work effectively in a team environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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