Patient Insurance Billing Specialist

4 weeks ago


Shenandoah, Iowa, United States Shenandoah Medical Center Full time
Job Description

At Shenandoah Medical Center, we are seeking a highly skilled Patient Insurance Billing Specialist to join our team. As a key member of our registration department, you will be responsible for ensuring seamless patient registration and insurance billing processes.

  • Communicate effectively with patients, families, and hospital staff to obtain accurate demographic and insurance information.
  • Utilize critical thinking to identify and resolve account creation errors and exceptions in a timely manner.
  • Collaborate with the inter-disciplinary team to advocate for patients and families, ensuring patient safety and satisfaction.
  • Maintain working knowledge of policy and procedure to effectively comply with departmental, organizational, and regulatory needs.
  • Provide exceptional customer service support, ensuring outstanding public relations and effective communication with patients, families, and hospital staff.

Key Responsibilities:

  • Account creation and registration
  • Insurance billing and claims processing
  • Customer service and support
  • Team collaboration and advocacy

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in patient registration or insurance billing
  • Strong communication and critical thinking skills
  • Ability to work effectively in a team environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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