Sales Expert, Interior Design

4 days ago

Los Angeles, California, United States Havenly Full time
Transform Customer Experiences with Havenly

At Havenly, we're revolutionizing the interior design industry by combining expert design knowledge with a seamless sales process. As a Sales-Driven Design Expert, you'll play a critical role in delivering exceptional customer experiences while driving sales growth.

Key Responsibilities:
  • Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering outstanding customer service and expert product knowledge.
  • Client Consultations: Engage clients in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
  • Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
  • Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
  • Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
  • Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, ensuring proper size and fit of all selected furniture pieces.
  • Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
  • Market Engagement: Act as a brand ambassador to cultivate a strong community presence in La Brea and build local customer relationships.
Requirements:
  • Sales Experience: 2-3 years of experience in sales (preferably in furniture or interior design) and a passion for hitting and exceeding targets.
  • Interior Design Experience: Experience in the Interior Design and/or home furnishings industry, with the ability to speak to and create mood boards, and floor plans for clients.
  • Customer-Centric: Excel in creating memorable and meaningful customer experiences that result in sales conversions.
  • Team Player: Thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
  • Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
  • Organized & Efficient: Manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
  • Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment.
  • Adaptable: Flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
  • Passionate About Design: Stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.
What We Offer:
  • Competitive Compensation: On-target earnings of $70-80,000+ per year (60/40 split between base salary and commissions based on performance).
  • Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.
  • Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement.

This is a full-time position based in our La Brea Studio (Los Angeles), including standard retail hours, and weekend availability. The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays. Ability to lift up to 50 lbs. and handle furniture items as needed. At Havenly, we're committed to diversity and inclusion. We encourage all qualified candidates to apply, even if you don't meet every requirement. If you're driven, eager to learn, and passionate about sales and design, we want to hear from you.

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