Customer Service Representative

1 week ago


Brenham, Texas, United States H-E-B Full time
About H-E-B

H-E-B is a company that values its people and strives to provide an exceptional customer experience. As a Customer Service Representative, you will play a crucial role in making our customers feel welcome and satisfied with their shopping experience.

Responsibilities
  • Stock and rotate products on a daily basis to ensure a well-stocked and well-maintained department.
  • Provide superior customer service by answering customer questions, assisting with selections, and helping customers locate store merchandise.
  • Maintain all department and safety/sanitation standards to ensure a clean and safe shopping environment.
  • Merchandise product effectively and use suggestive selling techniques to meet customer needs and build department sales.
  • Clean and sanitize sales floor, display cases, prep areas, and equipment to maintain a clean and safe shopping environment.
Requirements
  • High school diploma or equivalent.
  • Minimum age 18 (mandatory).
  • Completion of Company Orientation and Safety Training (upon hire).
  • Strong customer service skills, communication and interpersonal skills, reading and writing skills, and planning and organizing skills.
Work Environment

As a Customer Service Representative, you will work in a fast-paced retail environment, interacting with customers and performing detailed and precise tasks. You will be required to stand, walk, reach, and lift products, and may be exposed to cold, loud noise, and wet conditions.

Please note that it is the Partner's responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.



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