Customer Service Associate
1 month ago
XPO Logistics
**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team.
**Key Responsibilities:**
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul away pods and verify stamps
* Process changes or cancellations to delivery orders
**What You'll Need:**
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail
* Ability to work independently and as part of a team
**Why XPO Logistics?**
We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for career growth and development.
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