Customer Service Associate

1 month ago


Syosset, New York, United States XPO Logistics Full time

XPO Logistics

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team.

**Key Responsibilities:**

* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul away pods and verify stamps
* Process changes or cancellations to delivery orders

**What You'll Need:**

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail
* Ability to work independently and as part of a team

**Why XPO Logistics?**

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for career growth and development.


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