Customer Service Representative

3 weeks ago


Carrboro, North Carolina, United States Greg Lopeman - State Farm Agent Full time
Job Title: Customer Relations Representative

At Greg Lopeman - State Farm Agent, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency.

Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to ensure customer satisfaction and retention.
  • Develop and implement customer retention strategies to drive business growth.
Requirements:
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Experience in customer service or a related field, with a proven track record of delivering exceptional results.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer:
  • A competitive salary and benefits package, including 401(k) matching and bonus opportunities.
  • Opportunities for professional growth and development, with a focus on internal promotions and career advancement.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.


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