Cardiovascular Diagnostic Coordinator

2 weeks ago

Salt Lake, Utah, United States University of Utah Health Full time
Job Summary

We are seeking a highly skilled and organized individual to join our team as a Cardiovascular Diagnostic Coordinator. This role will provide coordination and continuity of patient care by assisting with the organization of required health care services.

Key Responsibilities
  • Coordinates and organizes diagnostic tests, procedures, and surgery schedules.
  • Assists in the coordination of outside lab work, gathering results, and documentation.
  • Acts as a liaison with patients, outside healthcare professionals, and ancillary hospital departments.
  • Maintains current lists of patients for various phases of treatment.
  • Supports multi-site locations of service and ensures appropriate coordination of patient appointments.
  • Provides clinical information to patients, referring physicians, labs, and insurance carriers.
  • Initiates and follows up on insurance pre-authorizations, including missed authorizations or exceptions required for tests and procedures.
  • Acts as the first point of contact for the department by answering the phone, greeting, and directing patients.
  • Assesses patient questions to ensure correct scheduling with the appropriate medical provider.
  • Triages and manages calls by providing clinical information to patients, referring physicians, lab, and insurance carriers.
  • Creates new patient charts ensuring that the appropriate documentation is included.
  • Maintains filing on all patient charts and coordinates records management with outside institutions.
Requirements
  • Bachelor's degree in a healthcare-related field or the equivalency.
  • Demonstrated human relations and effective communication skills.
  • Ability to remain calm when assisting chronically ill patients regarding potentially life-threatening symptoms or side effects.
  • Ability to triage patient needs and direct them appropriately.
  • Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules.
Work Environment

This position involves sedentary to light working conditions in a healthcare setting that may exert up to 20 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects.

The University of Utah Health Hospitals and Clinics is an equal opportunity employer and does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status.

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