Golf Shop Manager

3 weeks ago


Mesa, Arizona, United States Thompson Golf Group Full time
Job Summary

The Assistant Golf Professional at Longbow Golf Club is a key member of the golf team, responsible for the daily operations of the golf shop staff and guest service staff. This role requires a positive and proactive supervisory, leadership, management, and coaching skills to support the company's decisions and communicate effectively to team members.

Key Responsibilities
  • Mentor the development of staff in all areas, including golf operations, customer service, and sales.
  • Ensure excellent guest experience by being responsive, following up in a timely manner, and following through on commitments.
  • Manage and oversee internal events for members, including tournaments and outings.
  • Assist in the coordination of external outside golf events with the sales team, ensuring day-of-tournament execution is efficient, professional, and provides a great experience.
  • Ensure the golf cart fleet is well maintained and cleaned daily according to the clean standard.
  • Manage and maintain inventory and merchandise in the Golf Shop.
  • Work with HR to recruit, hire, and train Guest Service team members, following the prescribed orientation process to set each team member up for success.
  • Ensure a proper safe work environment, including compliance with OSHA and Thompson Golf guidelines and standard operating procedures.
Requirements
  • Positive and proactive supervisory, leadership, management, and coaching skills.
  • Ability to support company decisions and communicate effectively to team members.
  • Good communication skills, both written and verbal.
  • General knowledge of ordering/purchasing and inventory control.
  • Ability to multi-task while remaining focused on key objectives.
  • Proficient in computer skills, including Microsoft Office programs, email, Internet, and tee sheet systems.
  • Class A-8 PGA Membership preferred or plan to enroll in the PGM Associate Program.


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