Customer Experience Specialist

3 weeks ago


Southport, North Carolina, United States Bald Head Island Transportation, Inc. Full time

Sales and Revenue Collection:

  • Sell ferry tickets and make transportation reservations.
  • Collect and account for ferry ticket revenue during the shift.

Communication Skills:

  • Provide timely and accurate information regarding transportation services.
  • Answer telephone calls and make transportation reservations.

Administrative Tasks:

  • Maintain accurate records and data relevant to passenger ridership and customer service contacts.
  • Complete various reports in a timely manner.

Additional Responsibilities:

  • Perform administrative duties and compile data for special projects or reports as assigned.
  • Utilize computerized equipment to enter necessary information.

Requirements:

  • Graduation from high school or equivalent required.
  • One year of clerical experience and six months in a position dealing with the public preferred.


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